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Shipping & Returns

Your KYND Scent will be despatched within 2 working days of purchase. An email will be sent to you once your order has been despatched with an Australia Post tracking number. If you are not at home when the parcel is delivered you will be left an Australia Post notification about which local post office you can pick the parcel up from. Please see below for estimated shipping times.

Please note however that there may be delays with shipping times due to the current COVID-19 crisis.

All orders delivered within Australia are $4.95 each and are sent via Australia Post ‘Parcel Post’ & will be delivered within the standard Australia Post delivery days - Sydney, Melbourne & Brisbane metro areas will take 2-3 business days with all other areas within Australia taking 3-10 business days. If you would like your parcel to be delivered sooner we can organise express shipping for $9.95 (Aust only). Express Post is not a guaranteed overnight delivery. Deliveries are between 1-3 days.

Please note however that there may be delays with shipping times due to the current COVID-19 crisis.

We can ship your KYND Scent to anywhere in the world. We use Australia Post to ship all our international orders and you will receive an email after you have purchased your KYND Scent with a tracking number, so you can track the progress of your delivery. All shipping times below are an estimate only as shipping times may vary depending on weather conditions and peak times of the year. Any taxes or duties imposed by individual countries outside of Australia is not included in the sale price of your KYND Scent.

Please note however that there may be delays with shipping times due to the current COVID-19 crisis.

We can ship to anywhere in the world :)

 We use Australia Post to ship all our international orders and you will receive an email after you have purchased with a tracking number, so you can track the progress of your delivery.

 All shipping times below are an estimate only as shipping times may vary depending on weather conditions and peak times of the year

 Any taxes or duties imposed by individual countries outside of Australia is not included in the sale price of your purchase.

New Zealand
• AU$15 Standard delivery (7 -10 business days)
• AU$30 Express delivery (2 - 4 business days)

United States
• AU$15 Standard delivery (3 -7 business days)
• AU$30 Express delivery (2 - 4 business days)


Canada

• AU$15 Standard delivery (7-10 business days)
• AU$30 Express delivery (2-4 business days)


UK and Ireland

• AU$15 Standard delivery (7-10 business days)
• AU$30 Express delivery (2-4 business days)


Europe

• AU$15 Standard delivery (7-10 business days)
• AU$40 Express delivery (2-4 business days)


Asia

• AU$15 Standard delivery (7-10 business days)
• AU$30 Express delivery (2-4 business days)


Rest of the world

• AU$15 Standard delivery (7-10 business days)
• AU$40 Express delivery (2-4 business days)

Kynd Scent is not responsible for lost or damaged products during transit. We will to the best of our ability attempt to resolve any issues that may arise during transit, but make no guarantee of such. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, please email our super friendly customer service team for further instructions hello@kyndscent.com.au  

Please see our Refunds Policy for more details.

If your product is faulty, we will comply with our obligations under the Australian Consumer Law. That includes that we will refund your payment or exchange or repair the product at no cost to you. We will also cover shipping costs.